"Perfect from start to finish" - The G Family

To all the staff at The Martins, my family and I would just like to express our thanks to you all for the
way you handled everything for our dear mum F. We appreciate everything you did on the day and
leading up to it. It all went so smoothly and although we all felt sad and upset, we felt it went
perfectly from start to finish, and you played your part so well! Thank you all so much.

"Thank you to everyone involved in the arrangements" - Mr and Mrs D

Dear Adrian and all staff at The Martins, thank you to everyone involved in the arrangements for
the funeral of my father GD.

"Nice way you prepared the funeral" - Mr S

Thank you for the nice way you prepared the funeral of JS. I would like to thank David and all the
dedicated team, all the best.

"Difficult day run so smoothly" - Mrs H B

Dear Adrian, many thanks for all your kindness and professionalism in making a difficult day run so
smoothly. We felt we were being helped by someone who cared and was more like a friend.

"Professional and compassionate" - Mrs A B

To all at The Martins, just a short note to thank you all for the way you dealt with my mother’s
funeral. The service you provided was professional and compassionate. Thank you very much.

"The family have been so impressed" - The B Family

Hi Natalie, I just want to pass on our sincere thanks for all the kindness we received from The
Martins at this sad time. The family have been so impressed with the quiet and professional help all
the staff have given us from the time we first came to The Martins to today when we received the
cards etc. it is such a change to receive a service with absolutely no mistakes and nothing forgotten
or overlooked – which is just what is needed at a time such as this. We will absolutely have no
hesitation in recommending you to anyone we know who may require your services in the future kind
regards and again many thanks.

"Highly recommended" - The D Family

Dear all at the Martins, just a note to say BIG THANK YOU for making mum’s farewell extra special
and dignified. Your service was second to none, you’ll be highly recommended. Many thanks.

"Thank you for everything you have done" - P. M and C

To Adrian, I would just like to say a heartfelt thank you for everything you have done for us at such a
difficult time. All things you did that we did not think of like the photos of the flowers, the ‘Om’ on
the coffin and having the patience. Thank you once again.

"Appreciated your help and professional guidance" - Mr and Mrs J

Dear Adrian, we wanted to write to say thank you to you and your colleagues for your professional
services for Uncle P’s funeral. We also appreciated your help and personal guidance through all the
processes necessary to accomplish the service when, where and how we wanted.

"Day ran smoothly" - The B and R families

Dear Adrian and Natalie, thank you both kindly for all your support and guidance prior to and on my
dad’s funeral. We would also like to extend our thanks to all others involved in ensuring the day ran

"Kindness and attention to detail" - The L Family

Thank you very much for your kindness and attention to detail. It made a difficult time easier to
cope with.

"Attention to detail" - The T Family

Adrian and colleagues thank you so much for your kind and caring manner and attention to detail in
dealing with all aspects of B’s funeral, nothing seemed too much trouble for you. It meant a great
deal to us, and made a very sad time easier to bear.

"Friendly yet professional manner" - Mrs S

Any time that I made contact with The Martins my queries were dealt with in a friendly yet
professional manner. From the initial phone call to Adrian to the queries I had, which must have
sometimes seemed trivial to those who know their way in these matters, everyone was pleased to go
patiently through the relevant procedures in detail. I was given very clear instructions which gave the
confidence required to take each step in turn. Thank you all so much for your care a t a difficult time.

"Everything was handled professionally" - Mrs F

Dear The Martins staff, I would just like to thank you for the way you arranged my mum’s funeral,
L.B. Everything was handled professionally and with compassion, everyone was really helpful. On the
day of the funeral we didn’t feel rushed at all. Everything was so well organised right down to the
little finishing touches, e.g. all the cards etc. hand delivered in a little book with a CD of the flowers.